Ever been in this spot? You’re trying to download a crucial firmware update, look up a specific feature in a forum, or find the right replacement mount, and you’re hit with the one question you can’t answer: “What’s your dash cam’s model number?” It’s a frustrating moment, we’ve all been there. Knowing How To Find My Dash Cam Model Number is like knowing the specific name of a tool in your toolbox; it’s essential for maintenance, troubleshooting, and getting the most out of your device.
Think of your dash cam as a silent, impartial witness riding shotgun on every drive. It’s there to protect you, provide evidence, and even capture those once-in-a-lifetime moments on the road. But just like any piece of sophisticated tech, it needs a little TLC to perform at its best. That’s where the model number comes in. This guide is your definitive roadmap to locating that all-important string of letters and numbers, turning that moment of frustration into a quick and easy win.

Why Your Dash Cam Model Number Is So Important
Before we dive into the “how,” let’s quickly cover the “why.” You might be thinking, “It’s just a number, right? How crucial can it be?” In the world of tech, that number is your key to a whole lot of support and functionality.
- Firmware Updates: This is the big one. Manufacturers release firmware updates to fix bugs, improve performance (like low-light recording), and even add brand-new features like an enhanced parking mode. Without the correct model number, you could download the wrong file and potentially “brick” your device, rendering it useless.
- Customer Support & Warranty Claims: When you contact customer support, the first thing they’ll ask for is the model number. It allows them to pull up the exact specs, known issues, and troubleshooting steps for your specific car camera.
- Finding the Right Accessories: Need a new suction cup mount, a CPL filter to reduce glare, or a longer power cable? The market is flooded with options, and many are model-specific. Knowing your model number ensures you buy accessories that fit and function perfectly.
- Accessing Online Resources: Looking for tutorials on YouTube or advice in a user forum? Searching with your specific model number will give you targeted, relevant results instead of generic advice that may not apply to your device’s unique G-sensor or menu settings.
The Ultimate Checklist: How to Find My Dash Cam Model Number
Alright, let’s get down to business. We’re going on a little treasure hunt. The good news is that manufacturers usually place the model number in a few common spots. Work your way through this list, and you’re almost guaranteed to find it.
1. The Physical Inspection: On the Device Itself
This is your first and best bet. Grab your dash cam and a good light source. The model number is often printed on a label or subtly etched into the plastic casing.
- Check the Body: Look all over the main body of the dash cam. Pay close attention to the bottom or the sides of the unit. It’s often located near the serial number (S/N).
- Examine the Area Around the Lens: Some brands place the model number on the ring around the camera lens.
- Inspect the Mount Connection: Detach the dash cam from its mount. The model number is sometimes hidden on the surface that connects to the GPS or power mount.
- Look Near the Ports: Check the area around the SD card slot and the power input.
The model number will typically be a combination of letters and numbers, like “A129 Pro Duo,” “DR900X-2CH,” or “U1000.”
2. Back to Basics: The Original Packaging
Do you remember that box your dash cam came in? If you still have it stashed away in a closet, you’re in luck. The original packaging is one of the most reliable places to find the model number. Look for a sticker on the outside of the box, which will usually list the model, serial number, and a barcode.
3. Read the Manual (RTFM)
That little booklet you probably tossed aside during the excitement of unboxing is a goldmine of information. The model number will be printed right on the cover or within the first few pages of the user manual. If you’ve misplaced the physical copy, a quick search online for “[Your Brand Name] dash cam manual” will often lead you to a PDF version you can download.
4. Go Digital: In the Software or App
Many modern dash cams have an LCD screen with a menu system or connect to a companion app on your smartphone. This is a fantastic place to find your device’s identity.
- On the Dash Cam’s Menu: Power on your dash cam. Navigate through the menu using the buttons. Look for a section called “System Info,” “About,” or “Version.” In this section, you should find the model number and current firmware version clearly displayed.
- On the Smartphone App: If your dash cam is Wi-Fi enabled, connect it to its mobile app. Dive into the app’s settings. Just like the onboard menu, there will almost always be an “About Device” or “Information” screen that lists the model number.
5. The Detective Method: Inspect the Video Files
This is a clever trick for when all else fails. Some dash cams embed the model name directly into the video file names.
- Safely remove the microSD card from your dash cam and insert it into a computer.
- Open the folder containing your video recordings (often named “DCIM” or “Video”).
- Look at the filenames. You might see something like
A119V3_20230927_... .MP4. In this case, “A119V3” is your model number. It’s a long shot, but it’s a great expert-level tip that can save the day.
A Pro Tip from Our Expert:
John Carter, an Automotive Technology Specialist with 15 years of experience, advises, “Think of the model number as the DNA of your dash cam. It’s the unique identifier that unlocks its full potential, from critical firmware updates that improve loop recording stability to finding the exact hardwiring kit for seamless parking mode. Never discard the original box until you’ve noted the model number down.”
6. Check Your Purchase History
Think back to where you bought it. If you ordered your Dash Cam Online from a retailer like Amazon, Best Buy, or directly from the manufacturer, you can look up your order history. The full product name, which includes the model number, will be listed on the order confirmation email or your account’s purchase history page.
What’s the Difference Between a Model Number and a Serial Number?
It’s easy to get these two confused, but they serve very different purposes.
- Model Number: Identifies a whole product line. Every single “Viofo A119 V3” has the same model number. It tells you the features, specs, and what firmware it uses.
- Serial Number (S/N): Identifies one specific, individual unit. It’s unique to your device, like a fingerprint. You’ll need this for warranty registration and claims.
In short: a model number is like saying “2023 Honda Civic,” while a serial number is the unique VIN of a specific car. Make sure you’re grabbing the right one for the task at hand!
Frequently Asked Questions (FAQ)
Q1: Is the dash cam model number stored on the SD card?
No, the model number is not typically stored as a separate file on the SD card. However, as mentioned above, the video filenames themselves might contain the model number as part of their naming convention.
Q2: Can I find my dash cam model number with just a photo?
Yes, this can sometimes work. If you take a clear photo of the front and back of your dash cam, you can use Google’s Reverse Image Search. This may help you identify the product page or reviews for your device, which will state the model number.
Q3: What if my dash cam is a no-name or generic brand?
This can be tricky. For generic devices, the model number is often printed on a small white sticker on the unit itself. If you can’t find it, your best bet is to revisit the original product listing from where you purchased it, as this is often the only place it’s clearly identified.
Q4: Does the model number tell me if my dash cam has GPS?
Not always directly, but it often does. Many brands use suffixes in their model numbers to denote features. For example, a model might be “X700,” while the version with GPS is “X700-GPS.” This is why knowing the exact model number is critical when buying accessories or seeking support.
Q5: Why are there different versions (e.g., V1, V2, V3) of the same model?
Manufacturers often make small hardware improvements over a product’s lifecycle without completely changing the name. These versions (V1, V2, etc.) can have different sensors or processors and may require different firmware. It is crucial to identify which version you have before attempting an update.
Your Journey to a Safer Drive
Finding your dash cam’s model number might seem like a small task, but it’s a vital step in maintaining the device that works tirelessly to protect you. By keeping its firmware up-to-date and ensuring it’s functioning correctly, you’re investing in your own peace of mind on the road. Now that you know exactly how to find my dash cam model number, you’re empowered to take control, solve problems, and make sure your silent witness is always ready for action.
Drive safe, and let your dash cam handle the rest.